Introduction
Prepare for your new role with our comprehensive HSR training. Delivered in modern, state-of-the-art classrooms, this five-day Health and Safety Representative Training course is specifically designed for an elected Health and Safety Representative. To ensure you can effectively advocate for the health and safety interests of your work group, our Workplace Health and Safety Representative training is fully approved under Section 21 of the Work Health and Safety Regulation 2011.
The role of a Health and Safety Representative (HSR) is vital in every industry. In this position, you serve as the essential advocate for your work group, ensuring their voice is heard on all safety matters.
Our WorkSafe Queensland-approved trainers provide an engaging, hands-on learning experience backed by years of deep industry expertise. We focus on building your confidence through interactive classroom sessions, ensuring you graduate with the practical capabilities needed to fulfil your HSR duties and represent your safety committee members effectively.
During this course you will learn about:
- The WHS legislative framework, obligations and duties.
- WHS representation in the workplace with HSRs, Health and Safety Committees (HSCs) and more.
- Effective consultation – issue resolution and how to contribute to risk minimisation, e.g., with workplace inspections, notifiable incidents and investigation.
- Workplace culture, consultation, issuing Provisional Improvement Notices (PINs) and ceasing unsafe work.
Course Dates
- UOC: WHSQHSRNCB01 - Health and Safety Representative.
- Cost: From $850
- Duration: 5 Days
- Funding Available
Book now
| Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
| 09/11/2026 | 13/11/2026 | 08:00 am - 04:30 pm | BRISBANE | 11 | $850.00 | ||
| 01/02/2027 | 05/02/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 | ||
| 24/05/2027 | 28/05/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 | ||
| 23/08/2027 | 27/08/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 | ||
| 15/11/2027 | 19/11/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 |
| Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
| 19/10/2026 | 23/10/2026 | 08:00 am - 04:30 pm | TOOWOOMBA | 3 | $910.00 | ||
| 16/11/2026 | 20/11/2026 | 08:00 am - 04:30 pm | TOOWOOMBA | 6 | $910.00 | ||
| 18/01/2027 | 22/01/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 11 | $910.00 | ||
| 15/02/2027 | 19/02/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 15/03/2027 | 19/03/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 11 | $910.00 | ||
| 07/06/2027 | 11/06/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 05/07/2027 | 09/07/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 02/08/2027 | 06/08/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 30/08/2027 | 03/09/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 27/09/2027 | 01/10/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 25/10/2027 | 29/10/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 22/11/2027 | 26/11/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 |
| Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
| 09/11/2026 | 13/11/2026 | 08:00 am - 04:30 pm | BRISBANE | 11 | $850.00 | ||
| 01/02/2027 | 05/02/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 | ||
| 24/05/2027 | 28/05/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 | ||
| 23/08/2027 | 27/08/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 | ||
| 15/11/2027 | 19/11/2027 | 08:00 am - 04:30 pm | BRISBANE | 12 | $850.00 |
| Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
| 19/10/2026 | 23/10/2026 | 08:00 am - 04:30 pm | TOOWOOMBA | 3 | $910.00 | ||
| 16/11/2026 | 20/11/2026 | 08:00 am - 04:30 pm | TOOWOOMBA | 6 | $910.00 | ||
| 18/01/2027 | 22/01/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 11 | $910.00 | ||
| 15/02/2027 | 19/02/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 15/03/2027 | 19/03/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 11 | $910.00 | ||
| 07/06/2027 | 11/06/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 05/07/2027 | 09/07/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 02/08/2027 | 06/08/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 30/08/2027 | 03/09/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 27/09/2027 | 01/10/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 25/10/2027 | 29/10/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 | ||
| 22/11/2027 | 26/11/2027 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $910.00 |
ENQUIRE NOW
Introduction
Course Details
Price
From $850
Duration
5 Days
Locations
Refresh
1 yr - HSR (1 day) Refresher Course
Delivery Methods
- Classroom
- On-site
- In-person
- Groups
Unit Of Competency
WHSQHSRNCB01 - Health and Safety Representative.
Training Prerequisites
As a Health and Safety Representative (HSR), you serve as the primary conduit for your work group, advocating for their health and safety interests in the workplace. To fulfil this role effectively and exercise your legal powers, you are required to complete approved training as specified under the WHS Act.
Our HSR course equips you with the knowledge, skills, and confidence to effectively exercise your powers and fulfil your statutory duties. Our instructors draw on extensive experience across diverse industries, from field operations to corporate offices, to ensure you gain practical, real-world value from the curriculum. Key topics include the WHS legislative framework, stakeholder obligations, and the establishment of work groups. You will also master the HSR role, Health and Safety Committees (HSCs), effective consultation, monitoring PCBU risk management, workplace culture, and the issuance of Provisional Improvement Notices (PINs).
Here is an overview of the five-day training course:
This first day of HSR training includes topics such as:
- Importance of effective management of Workplace Health and Safety (WHS).
- Historical context and evolution of WHS legislation and practice to provide context for the role of a Health and Safety Representative (HSR).
- Objectives of the Work Health and Safety Act 2011 (WHS Act) and key elements of the legislative framework.
- Obligation in relation to the WHS Act.
- Role and functions of the Work Health and Safety Queensland (WHSQ) in safety compliance.
- Safe work approach to WHS issues as presented in WHS legislation.
- Key parties within an organisation and their legislative obligations and duties under WHS legislation.
- Range of penalties for offences for non-compliance as applied under the WHS legislation.
On day two, you will learn how to:
- Describe the nature of the consultation process with workers as required of the primary PCBU by the WHS Act.
- Outline the purpose and formation of a workgroup (or workgroups) within the workplace and the process and formation of multiple business workgroups.
- Summarise the election process for Health and Safety Representatives (HSRs), Deputy HSRs and disqualification provisions.
- Explain the role and responsibilities of a Health and Safety Committee (HSC) and other mechanisms for representation.
- Explain the entitlements, rights and protections of an elected HSR and deputy HSR.
Day three focuses on effective issue resolution and strategies for minimising workplace risks. You will learn how to:
- Understand processes for consultation with workers as required by the WHS Act.
- Identify a range of strategies that support consultation, problem-solving steps and issue resolution.
- Apply negotiation skills to resolve WHS issues.
- Utilise conflict resolution strategies to represent a work group and consult with the PCBU.
- Demonstrate practical skills of how an HSR can represent workers.
Day four, the focus is on workplace inspections, notifiable incidents and incident investigation. This includes discussion and group activities to understand:
- How HSRs can use their powers and functions to contribute to risk management activities in the workplace.
- The PCBU obligations in relation to incident notification.
- The type of assistance or support inspectors and WHS entry permit holders can provide.
On the final day of HSR training, you will focus on all things related to workplace culture, practical consultation, issuing of Provisional Improvement Notices (PINs) and ceasing unsafe work. Specifically, you will learn how to:
- Understand the importance of workplace culture.
- Initiate, facilitate and undertake practical consultation strategies.
- Provide an overview of PINs, including an understanding of the features and contents of a PIN.
- Identify the range of actions arising once a PIN is issued and identify who would take these actions.
- Provide an overview of the right to cease or direct the cessation of unsafe work.
Participants who successfully complete this course receive a WorkSafe Queensland Health and Safety Representative Training Statement of Attendance. This Statement is issued by Harness Energy (RTO 40521).
Course Prerequisites
You will need a laptop for this training course. Also, review the important requirements that apply across all approved courses.
Additional Information
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Frequently Asked Questions
Health Safety Representative Training is essential for establishing a clear conduit between workers and employers, ensuring the safety needs of a work group are heard. This is the required training for anyone elected to the HSR role. While various consultation models exist, the HSR framework is the premier mechanism for fulfilling the legal obligation for worker representation.
The HSR course is highly regarded because it empowers representatives to effectively advocate for their work group’s interests. Ultimately, this training course provides the specific knowledge and authority required for HSRs to perform their legislative functions and activities with confidence.
The initial five-day training is a comprehensive program designed to cover the full WHS legislative framework duties and legislative responsibilities of the role. This training course ensures that HSRs have a strong knowledge of how to represent their work group effectively. Upon successful completion, participants will be equipped to handle conflict resolution, identifying hazards and resolving Workplace Health and Safety (WHS) issues.
As an approved training provider, Harness offers public courses at our modern facilities in Brisbane, Chinchilla, Gladstone, and Toowoomba. We ensure our content is always up to date with the latest legislation to provide the best possible safety training experience.
As an HSR, you play a pivotal role in managing WHS within your organisation. Your primary function is to represent your work group members, ensuring their voices are heard in all matters and decisions involving workplace health and safety.
You can be an HSR, but you are not expected to be the person responsible for health and safety in the workplace, nor are you expected to be an expert on WHS issues. However, you would advocate for the workers within your work group.
The full role is explained in the legislation Work Health and Safety Act 2011 – Queensland Legislation. A good understanding of HSR roles is explained here: Health and safety representatives and health and safety committees | WorkSafe.qld.gov.au
Established under Section 50 of the WHS Act, work groups are formed to ensure workers are effectively represented by one or more HSRs. These groups can span a single site or multiple workplaces and are typically organised by department, role, or physical location. This structure ensures that the HSR is closely connected to the specific safety needs and shared interests of their members.
The number of HSRs and deputy HSRs within an organisation is not fixed; rather, it is determined through consultation and agreement between workers and the Person Conducting a Business or Undertaking (PCBU).
Therefore, as an HSR, you generally operate the role in relation to your own work group, but you can be supporting a different group if:
- There is a serious risk to health or safety (created by an immediate hazard) affecting workers from another work group.
- A worker in another work group asks for the HSR’s assistance, and the HSR for that other work group is found to be unavailable.
Once you are elected as an HSR, your employer has a legal obligation to support your development by providing paid time off to attend an initial training course. This program is designed to build your confidence in interpreting the WHS legislative framework and navigating the risk management process to effectively identify and control workplace hazards. By the end of the training, you will have a clear understanding of the duties held by key stakeholders and the practical skills necessary to establish effective representation for your work group’s safety interests.
In addition to the initial training as a Health Safety Representative, there is an annual refresher training that is a one-day Health and Safety Representative Refresher. This was an added requirement into the WHS legislation in 2024. Review more information in our news announcement on HSR Mandated Training
Yes, our HSR Course is the approved 5-day training course for HSRs as covered in Section 21 of the WHS Regulation 2011. HSRs are elected for three years (section 64 of the WHS Act 2011). If you are newly elected, you must complete this initial 5-day training within three months from the day after being elected into the role by your work group (section 21 (2)(a) WHS Regulation 2011).
A notifiable incident, under the WHS Act, is defined as the death of a person, a serious injury or illness of a person, or a dangerous incident.
Special requirements and actions apply to HSRs in this context. As an HSR, you must be advised of any notifiable incident so that you can represent the workers in your work group. This includes monitoring and investigating concerns from members regarding risks to their health or safety, and where necessary, exercising your power to direct that unsafe work cease.
The HSR may issue a PIN if there is a reasonable belief that the person has contravened a provision of the legislation. This requires there to be a reasonable belief combined with enough information or some appropriate evidence to support or validate the belief. However, an HSR has obligations that they have to fulfil first, including consultation and opportunities to remediate and are covered in more detail as part of the HSR Training.
If you are a Health and Safety Representative for your organisation, you are required to do a specially designed HSR Refresher course every 12 months. View HSR Refresher Course
Downloads
General information to review is provided here:
- General info – Health and safety representatives and health and safety committees | WorkSafe.qld.gov.au
- Training related – Health and safety representative training | WorkSafe.qld.gov.au
Combine To Save!
Working At Heights + Rescue
- PUAFIR210 – Prevent injury
- PUASAR022 – Participate in a Rescue Operation
- RIWHS204E – Work safely at heights
- PUAEME001 – Provide emergency care

