Introduction
If you’re ready to embark on your health and safety representative (HSR) journey, this HSR training course is designed to ensure you meet your employer’s obligations. Our five-day health safety representative training course is conducted in our modern classrooms. It is specifically tailored for those looking to receive training as an elected Health and Safety Representative (HSR). In your role to represent the health and safety interests/issues of your work group, our workplace health and safety representative training course is approved under section 21 of the Work Health and Safety Regulation 2011.
The importance of health and safety representatives cannot be overstated, regardless of your role or industry. Health and safety professionals are responsible for representing members of a work group in all health and safety matters. Our trainers are approved, through WorkSafe Queensland, to train HSRs and deliver you an engaging value-added learning experience based on their substantial industry knowledge and insights in a collaborative and interactive classroom environment to ensure you develop the capabilities to confidently fulfil your HSR role and represent your safety committee members.
During this approved 5-day training course for elected HSRs, you will learn about:
- The WHS legislative framework, obligations and duties;
- WHS representation in the workplace with HSRs, Health and Safety Committees (HSCs) and more;
- Effective consultation – issue resolution and how to contribute to risk minimisation, e.g. with workplace inspections, notifiable incidents and investigation.
- Workplace culture, consultation, issuing Provisional Improvement Notices (PINs) and ceasing unsafe work.
Course Dates
- UOC: WHSQHSRNCB01 - Health and Safety Representative.
- Cost: From $750
- Duration: 5 Days
Book now
Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
17/03/2025 | 21/03/2025 | 08:00 am - 04:30 pm | BRISBANE | 9 | $750.00 | ||
09/06/2025 | 13/06/2025 | 08:00 am - 04:30 pm | BRISBANE | 11 | $750.00 | ||
22/09/2025 | 26/09/2025 | 08:00 am - 04:30 pm | BRISBANE | 12 | $750.00 | ||
08/12/2025 | 12/12/2025 | 08:00 am - 04:30 pm | BRISBANE | 12 | $750.00 |
Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
26/05/2025 | 30/05/2025 | 08:00 am - 04:30 pm | TOOWOOMBA | 11 | $750.00 | ||
18/08/2025 | 22/08/2025 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $750.00 | ||
10/11/2025 | 14/11/2025 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $750.00 |
Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
17/03/2025 | 21/03/2025 | 08:00 am - 04:30 pm | BRISBANE | 9 | $750.00 | ||
09/06/2025 | 13/06/2025 | 08:00 am - 04:30 pm | BRISBANE | 11 | $750.00 | ||
22/09/2025 | 26/09/2025 | 08:00 am - 04:30 pm | BRISBANE | 12 | $750.00 | ||
08/12/2025 | 12/12/2025 | 08:00 am - 04:30 pm | BRISBANE | 12 | $750.00 |
Start Date | End Date | Time | Location | Avail. Spaces | Course Cost | Self Funded | Multi Enrolments |
26/05/2025 | 30/05/2025 | 08:00 am - 04:30 pm | TOOWOOMBA | 11 | $750.00 | ||
18/08/2025 | 22/08/2025 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $750.00 | ||
10/11/2025 | 14/11/2025 | 08:00 am - 04:30 pm | TOOWOOMBA | 12 | $750.00 |
Introduction
Course Details

Price
From $750

Duration
5 Days

Locations

Refresh
1 yr - HSR (1 day) Refresher Course

Delivery Methods
- Classroom
- On-site
- In-person
- Groups

Unit Of Competency
WHSQHSRNCB01 - Health and Safety Representative.

Training Prerequisites
At Harness, we deliver an engaging and collaborative five-day Workplace Health and Safety Representative training course. This government-approved training course teaches you all the skills and knowledge required to act within the requirements of this position, including undertaking workplace inspections, reviewing circumstances of workplace incidents and issuing provisional improvement notices (PINs).
As a Health and Safety Representative (HSR), you represent the health and safety interests of a particular work group, making you the conduit for your designated work group members regarding all things health and safety. To deliver as a HSR effectively, you are required to attend the approved training courses, as identified within the WHS Act.
Our approved 5-day HSR Training courses are run by experienced WHS trainers in a highly collaborative and interactive way. This means you gain real benefits from the learning experience. Our course will give you the knowledge, skills, and confidence to exercise powers and fulfil your required duties. Our instructors provide HSRs with hands-on experience across varied industries, from the job site to the office, that will help you get the most learning from the key course content. This includes covering the WHS legislative framework, key parties, obligations and duties; Establishing representation; HSR Role, Health & Safety Committees (HSCs); Participating in Effective Consultation; Monitoring PCBU’s Management of Work Health and Safety Risks; Workplace Culture, PINs.
This first day of HSR training includes topics such as:
- Importance of effective management of workplace health and safety (WHS)
- Historical context and evolution of work health and safety legislation and practice to provide context for the role of a health and safety representative (HSR)
- Objectives of the Work Health and Safety Act 2011 (WHS Act) and key elements of the legislative framework
- Obligation in relation to the WHS Act
- Role and functions of the Work Health and Safety Queensland (WHSQ) in safety compliance
- Safe work approach to work health and safety issues as presented in WHS legislation
- Key parties within an organisation and their legislative obligations and duties under WHS legislation
- Range of penalties for offences for non-compliance as applied under the WHS legislation.
Today, you will learn to:
- Describe the nature of the consultation process with workers as required of the primary PCBU by the WHS Act.
- Outline the purpose and formation of a workgroup (or workgroups) within the workplace and the process and formation of multiple business workgroups.
- Summarise the election process for Health and Safety Representatives (HSRs), Deputy HSRs and disqualification provisions.
- Explain the role and responsibilities of a Health and Safety Committee (HSC) and other mechanisms for representation.
- Explain the entitlements, rights and protections of an elected HSR and deputy HSR
Day Three focuses your learning around issue resolution and contributing to the minimisation of risks. This entails:
- Understand processes for consultation with workers as required by the WHS Act.
- Identify a range of strategies that support consultation, problems, solving steps and issue resolution.
- Negotiation skills and strategies to resolve work health and safety issues.
- Conflict resolution skills and strategies to represent a work group and consult with the PCBU.
- Demonstrate practical skills of how a HSR can represent workers.
Today, the focus is on workplace inspections, notifiable incidents and incident investigation. This includes discussion and group activities to understand:
- How HSRs can use their powers and functions to contribute to risk management activities in the workplace.
- The PCBU obligations in relation to incident notification.
- The type of assistance or support inspectors and WHS entry permit holders can provide a HSR.
On the final day of HSR training, you will focus on all things related to workplace culture, practical consultation, issuing of Provisional Improvement Notices (PINs) and ceasing unsafe work. Specifically, this involves:
- Understand the importance of workplace culture.
- Initiate, facilitate and undertake practical consultation strategies.
- Provide an overview of PINs, including an understanding the features and contents of a PIN.
- Identify the range of actions arising once a PIN is issued and identify who would take these actions.
- Provide an overview of the right to cease or direct the cessation of unsafe work.
Participants who successfully complete this course receive a WorkSafe Queensland Health and Safety Representative Refresher Training Statement of Attendance. This Statement is issued by Harness Energy (RTO 40521)



Course Prerequisites
You will need to provide a laptop for this training course. Also, review the important requirements that apply across all approved courses.
Additional Information
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Frequently Asked Questions
Health and safety rep training is important to provide a conduit and voice within an organisation for the health and safety needs of the work group to the employers. This is required training for those who have been assigned the role of health and safety representative. While other arrangements can be made to represent workers, the HSR approach is well regarded as a key mechanism to fulfil this obligation. It is a legal obligation for WHS to have work representation.
HSR course is well respected, as it really helps HSR’s fulfil their role in representing the WHS interests of their work group and it is with this training course that the functions and activities of HSR’s can be undertaken.
Becoming a HSR plays a key role in work health and safety (WHS) in the workplace, with your main function being to represent the members of your workgroup in relation to matters and decisions on workplace health and safety. You can be a HSR, but you are not expected to be the person responsible for health and safety in the workplace, nor are you expected to be an expert on work health and safety issues. However, you would advocate for the workers within your work group. The full role is explained in the legislation Work Health and Safety Act 2011 – Queensland Legislation. A good understanding of HSR roles are explained here: Health and safety representatives and health and safety committees | WorkSafe.qld.gov.au
Work groups, as requested under section 50, exist to facilitate the representation of workers in the work group by one or more health and safety representatives and may be across one or more workplaces. Work groups are usually organised by the roles, physical area, or department people so that the HSR is better able to represent their needs in common. There can be as many HSRs and deputy HSRs as needed by your organisation after consultation, negotiation and agreement between workers and the ‘persons conducting a business or undertaking’ (PCBU).
Therefore, as a HSR, you generally operate the role in relation to your own work group, but you can be supporting a different group if:
- There is a serious risk to health or safety (created by an immediate hazard) affecting workers from another work group.
A worker in another work group asks for the HSR’s assistance, and the HSR for that other work group is found to be unavailable.
If your employer has elected you as a HSR, there are certain obligations they are required to meet. Under the relevant WHS Legislation, your employer must allow you time off work to participate in one HSR initial OHS training course in each year that they hold office. This HSR initial WHS training covers the WHS risk management process and teaches participants to interpret the WHS legislative framework and its relationship to the HSR. It also shows you how to identify key parties and their legislative obligations and duties while giving HSR representatives the knowledge and skill to establish representation in the workplace.
In addition to the initial training as a Health Safety Representative, there is an annual refresher training that is also a 1 day Health Safety Representative Refresher training course. This was an added requirement into the WHS legislation in 2024. Review more information in our news announcement on HSR Mandated Training
Yes – our HSR Course is the approved 5-day training course for HSRs as covered in Section 21 of the Work Health and Safety Regulation 2011. HSRs are elected for three years (section 64 of the Work Health and Safety Act 2011). If you are newly elected, you must complete this initial 5-day training within three months from the day after being elected into the role by your workgroup (section 21 (2)(a) Work Health and Safety Regulation 2011).
A notifiable incident, under the WHS Act, is defined as the death of a person, a serious injury or illness of a person, or a dangerous incident.
Special requirements and actions apply to HSRs in this context. As a HSR, you should be advised of a notifiable incident so they can represent the workers in their work group, for example, by monitoring and investigating complaints or concerns from work group members that may be a risk to the health or safety of workers and potentially direct unsafe work to cease.
The HSR may issue a PIN if there is a reasonable belief that the person has contravened a provision of the legislation. This requires there to be a reasonable belief combined with enough information or some appropriate evidence to support or validate the belief. However, a HSR has obligations that they have to fulfil first, including consultation and opportunities to remediate and are covered in more detail as part of the HSR Training.
If you are a Health and Safety Representative for your organisation, you are required to do a specially designed HSR Refresher course every year/12 months – View HSR Refresher Course
Downloads
General information to review is provided here:
- General info – Health and safety representatives and health and safety committees | WorkSafe.qld.gov.au
- Training related. – Health and safety representative training | WorkSafe.qld.gov.au
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