The following is a case study where Harness Energy PNG was successful in tendering for a Training Contract with a Global Mining Company. Our PNG Team were the driving force behind getting this contract over the line.

In early 2019, our Client engaged an International Auditing Firm to conduct a full audit on their Training Programs/Sites due to incidents in the field. The results indicated there was a definite requirement for the Client to engage a Professional Registered Training Organisation who is established in PNG and had the ability to meet the training demands.

Due to the nature of their business, the Client required a training solution that met all their needs around Safety and Induction and High-Risk Training on an Accredited and Non-Accredited level. All Harness Trainers were required to be fully qualified and hold the latest the TAE40116 Certificate IV Training and Assessing along with up to date Units of Competency’s in the areas they would train. The following points needed to be addressed:

  • Training requirements for the Client’s direct employees and contracted workforce, both on and off site. Total workforce of approximately 5000 people.
  • A requirement for training to be conducted to Contracted Companies prior to coming to site so Contractor Employees had the ability to “hit the ground running” once they arrived on site.
  • The Client needed flexibility around training schedules as there was always the possibility of Urgent Shut Down Maintenance work to be conducted
  • 24 Hour Notice was required to change Training Course to meet the Clients demands.

  • Harness Trainers required the ability to train multiple Units of Competency to alleviate to ensure continuity of service
  • Harness were required to provide Subject Matter Experts (SME) to gather the required information to contextualise, develop and deliver a Blended Learning Approach ensuring eLearning along with Face to Face Training. The SME was tasked with addressing Site Specific Training across all aspects of mining.
  • Harness were required to submit a twelve (12) month Training Schedule for Client approval prior to commencement. All up, a total of approximately 1000 courses had to be scheduled per annum.

After several months of Client Meetings, where we presented several options to the Client for consideration, it was decided a “Training on Demand” Proposal was the way forward for the Client. This training concept ticked all the Client’s requirements as outlined above



Harness Energy PNG mobilised six (6) trainers to site.  The team was made up of four (4) PNG National Trainers and two (2) Expatriate Trainers. Our Trainers worked a 28 days on/7 days off rotation.

Our Trainers worked with the Client’s Management Teams to setup Training Simulators which replicated both Working at Heights and Confined Space simulation which was site specific. LVR/CPR, First Aid, Manual Handling and Fire Training rounded out the Safety and Induction Courses we initially conducted on site.

Our High-Risk Trainer worked with Perform Dogging, Load Restraint, Overhead Gantry, Basic Rigging and we had several other High-Risk Courses on scope to utilise. We had the ability to conduct “Refresher Training” for all Crane Operators from 20tonne up to 300tonne Cranes.


Our SME’s were task with meeting Management across many departments and gather the required information to contextualise, develop and deliver a Blended Learning Approach ensuring eLearning along with Face to Face Training. This training was Site Specific, and our SME’s were required to design and format training material for Mine Site/Pit Driver Training, across to the Mine Maintenance Workshop and into the Processing Plant. 

This concept would allow Self-Paced E-Learning Training, and then the Practical Component would be conducted in a group situation.


Harness Trainers will work closely with the Clients Management to identify deficiencies where VOC and Refreshers courses maybe implemented on a twelve (12) monthly basis to keep employee safety awareness at the forefront.   


Below outlines processes that were implemented to ensure this training model worked.

  • Trainee’s Learners Support – Harness will ensure every Trainee has every opportunity to successfully complete their training. The following process will be followed if a Trainee fails at the first sitting:
    • The will Trainee resit the course. The Harness Trainer will spend one on one time with the Trainee to address the Trainees concerns and then reassess. The Trainee will be given every opportunity to successfully complete the course.
  • Expiry/Flag System – Harness will use its Certificate Renewal Program to advise The Client’s Training Department of employees expiring certificates. This “Flagged System” will advise The Client at three (3) months, and then again at one (1) month to ensure The Client can coordinate employees recertify their qualifications.
  • Performance Review – The Client’s management and Harness Trainers and Account Manager will meet monthly to review the previous months workings and discuss any issues that may arise.
  • Six (6) Monthly Internal Audit – The Client will at six (6) monthly intervals provide an Internal Audit on the Harness Training Operation on site. Harness will ensure all material will be available, as requested by The Client, for viewing. The Client may from time to time request Trainee Feedback Forms which Harness will make available at time of request.
  • To ensure a transparent harmonious relationship, Harness PNG will provide constant open communication with The Client to ensure optimum results are achieved.