Introduction
- Unlock your potential through a combination of supported study and work place based learning
- Tailored and flexible learning to suit your specific needs
- Focus your study through specialist learning topics in general business, customer engagement or business administration
- Delivered by our award winning RTO
- Become the first to experience our newly included next generation virtual learning Avartar as part of a varied and comprehensive support approach
Course Dates
- UOC: BSB30120 - Certificate III Business
- Cost: From $$579 - $2,600 (depending on funding)
- Duration: 1 - 2 yrs
- Funding Available
Introduction
Course Details

Price
From $$579 - $2,600 (depending on funding)

Duration
1 - 2 yrs

Refresh
N/A

Delivery Methods
- Online
- Workplace based
- Self pace
- Employment Based

Unit Of Competency
BSB30120 - Certificate III Business

Training Prerequisites
Our Certificate III in Business is a nationally recognised business qualification. We have tailored this competency-based business qualification. Therefore, we provide a relevant Business qualification that comprises 6 core units, additional general business units with the option to select 4 units from one of 2 specialities to reflect your areas of interest for your own personal career development. Review the summary of contents for each of the core and specialty areas of the course below.
This course is not a purely theoretically-based course – we make it about you learning and understanding theory and then being able to apply it into your working life. In applying for this course, consider how you want to approach your study and the role of your organisation in supporting you as financial subsidies may be available to eligible applicants or organisations.
Our approach to this workplace based course is one that is holistic in terms of providing a varied range of advanced technological supporting tools, regular access to our trainer and comprehensive materials with an easy to follow study plan that can make this a truly satisfying training journey – nothing less than you should expect from us, a state and national award winning training organisation who has the critical mass to deliver but is also small enough to care.
This qualification will suit your career aspirations if any of these are relatable to you currently:
- Working to build your skills within industries such as Public Services, Energy, Mining, Warehousing and logistics, Construction through to Rail, this qualification is a solid foundational business course that will help you on the pathway to your chosen future business career.
- Working – and wanting to upskill – in customer services, business administration roles and have a supportive work environment
- Providing various business service roles eg as part of internal teams, divisions locally or across multiple sites and involving a range of functions such as communications or coordination
- Looking to build your discretionary thinking and judgement skills
- Delivering operational business services within the context of a working environment where an improved knowledge of health and safety may be required.
We provide several options to specialise your learning, through the different study units, to maximise your career and development potential. The units of competency provide training across required business skills units and your option of specialisation through customer engagement or business administrative units.
Core units listed here form the Cert III Business foundational study requirements:
- Apply critical thinking skills in a team environment – BSBCRT311
- Support personal wellbeing in the workplace – BSBPEF201
- Participate in sustainable work practices – BSBSUS211
- Use inclusive work practices – BSBTWK301
- Assist with maintaining workplace safety – BSBWHS311
- Engage in workplace communication – BSBXCM301
Add these study units
- Organise schedules – BSBPOP303
- Handle receipt and dispatch of information – BSBINS202
- Provide CPR – HLTAID009*
- Provide First Aid – HLTAID011*
- Record stakeholder interactions – BSBOPS306
- Write simple documents – BSBWRT311
- Organise personal work priorities – BSBPEF301
*Options exist – please enquire on available alternatives to these units
For Business Administration focus please add these units
- Purchase goods and services – BSBPUR301
- Handle receipt and dispatch of information – BSBINS202
- Maintain business resources -BSBOPS301
- Organise schedules – BSBPOP303
- Record stakeholder interactions – BSBOPS306
- Write simple documents – BSBWRT311
- Organise personal work priorities – BSBPEF301
For Customer Engagement focus please add these units
- Deliver and monitor a service to customers – BSBOPS304
- Process customer complaints – BSBOPS305
- Assist with customer difficulties – SIRXCEG002
- Advise on products and services – SIRXPDK001
- Record stakeholder interactions – BSBOPS306
- Write simple documents – BSBWRT311
- Organise personal work priorities – BSBPEF301
Once you successfully complete this course, you’ll receive a certificate. It shows your Qualification and Statements of Attainment for each unit you have passed. All are recognised within the Australian Qualifications Framework.
This is a nationally recognised qualification and is issued by Harness Energy (RTO 40521).



Course Prerequisites
You must be employed to do this course. No other course pre-requisites apply. You will need Internet access and a computer for this qualification.
Please also review the general important information (relevant to ALL courses) contained in Important Course Requirements page linked
To be successful in this course, you should have good basic skills to read, write, research. For any specific educational or other supports please contact our Client Services Team.
Additional Information
Roles & Industries for Cert III Business Qualification |
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Frequently Asked Questions
This certificate III qualification in Business requires you to select 6 core units of study. These are called required units. You can then choose more general business units or specialise on a particular area of interest, using the available units of study listed, for customer engagement or business administration.
Funding options available to you may include:
- User Choice funding is often available when the study forms part of a training or apprenticeship program
- Self-funded – you pay for the course yourself – which may be suitable if you are taking the initiative to study and/or may potentially be moving company / role during the course of the study
- Employer-supported – where you may be able to have a % of the full study fees by your employer. It is recommended you speak with your manager to discuss the options available to you.
Downloads
We have provided a list of relevant additional information as well as content that you can download.
- Australian Government Qualification Information – Detailed Documentation
- Training.gov – Certificate III in Business Course Overview
Enquiry | Group Discounts
Combine To Save!
Working At Heights + Rescue
- PUAFIR210 – Prevent injury
- PUASAR022 – Participate in a Rescue Operation
- RIWHS204E – Work safely at heights
- PUAEME001 – Provide emergency care